CARBON FACET TERMS AND CONDITIONS
Please read these terms and conditions carefully. By using this website or ordering products from this website you agree to be bound by all of the terms and conditions as set out below.
Definitions:
"Jewellery" means the jewellery that is predesigned or jewellery set with lab grown diamonds and / or gemstones that are available for sale on our website. Please note that all jewellery is sold on “as is” basis. “mounts” are defined as designs that hold a diamond(s) in place, which may or may not have diamonds. “loose diamonds” are individual diamonds that can be bought without being set on mounts.
1. Intellectual property
1.1. The content and materials on this website, including but not limited to text, images, logos, graphics, and software, are the property of the website owner and are protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or display any of the content without prior written permission.
2. Use of the website
- You must be at least 18 years old to use this website or make any purchases.
- You agree to provide accurate and up-to-date information when using our website, including when placing orders for lab-grown diamonds.
- You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
- You may not use our website for any unlawful or unauthorized purpose. You may not engage in any activity that could damage, disable, or impair the website's functionality or interfere with other users' access to the website.
3. Product information
We strive to provide accurate and detailed information about our lab-grown diamonds, including their characteristics, grading, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any information on the website. It is recommended that you seek professional advice if you have any doubts or questions. The images of the lab-grown diamonds or jewellery on our website are for illustrative purposes only. The actual product may vary in appearance.
4. Pricing and payments
- The prices displayed on our website are in the currency specified and are subject to change without notice.
- Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and diamond prices .
- The pricing of the metal on the day of purchase/ advance payment will be considered in pricing for customer.
- Payment for products and associated services must be made in full at the time of purchase, unless otherwise agreed upon with us.
- We accept various payment methods, as specified on our website. You agree to provide accurate and valid payment information when placing an order.
- You confirm and acknowledge that you are aware of the fact that when making an online payment through , you may be directed to the payment gateway page. The payment gateway may redirect you to other websites maintained or controlled by third parties, and the company does not control such third-party website(s) and hence is not responsible for any transactions on such website(s). The company will not be liable for any fraud on or in relation to such transaction , and the company will not entertain or address any such grievances or issues.
5. Shipping ,Delivery, Cancellation and Returns
- We will ship the purchased jewellery to the address provided by you during the ordering process.
- Shipping fees and delivery times will be calculated and displayed during checkout.
- The user has the option to change the shipping address, before the product is actually shipped. In the event the user wishes to change the shipping address, he / she has to log-in to his / her user account on the website and click on the “change shipping address” button next to the shipping address and change the address. This “change shipping address” icon will be active only till the order status changes to “shipped”. Once the order status changes “to shipped” the “change shipping address”, link becomes inactive.
- For information regarding our shipping and returns policy, please refer to the dedicated pages on our website.
- You can cancel your orders anytime within 24 hours. Applicable payment gateway charges may be deducted subject to company's discretion. However, if the order is customized and is made as per customers preferences , making charges would be charged . You can cancel one order item within an order without cancelling the entire order if the order contains multiple order items.
- For prepaid orders, the refund will be credited to the payment source (credit card/debit card /net banking) subject to the return/ refund terms and conditions. For cash on delivery orders, the refund will be processed to your bank account.
- Company does everything in its power to respect the delivery schedule indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an act of god.
6. Limitation of liability
- In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of jewellery from our website .
- We make no warranties or representations about the suitability, reliability, availability, timeliness, or accuracy of the information, products, services, or related graphics on our website.
7. Modifications
We reserve the right to modify or replace these terms and conditions at any time without prior notice. By continuing to use our website, you agree to be bound by the updated terms and conditions.
8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Bengaluru jurisdiction, without regard to its conflict of law provisions.
9. Contact information
If you have any questions or concerns regarding these terms and conditions, please contact us at carbonfacet1@gmail.com.
